There are a few methods with which you can file a complaint with Mohegan Sun about your experience with the casino:
Phone: You can call Mohegan Sun online NJ casino’s toll-free customer service number at 1-800-407-9167. This customer service line is open from 8 a.m. to 12 a.m. EST, so this is a good option if you need to lodge a complaint or solve an issue quickly.
Email: If you don’t need immediate assistance with your complaint, you can send an email support@mohegansuncasino.com. This customer service option is available 24/7. Mohegan Sun’s email customer service has an average response time of 2.7 hours but a 60% response rate, according to our email customer service test.
Live Chat: Mohegan Sun also has a live chat feature that’s available from 8 a.m. to 12 a.m. EST, making it another solid option for immediate assistance with a complaint. You can access the live chat feature by clicking the “Support” speech bubble button in the bottom-right-hand corner of any page of the site.
