You cannot withdraw bonus funds, like Free Play money or site credits, from Virgin Casino. These funds are specifically for playing games and making wagers. You can always check your withdrawable funds on your account. If you have Free Play bonus money or other site credits in your account, your withdrawable funds amount may differ from your playable funds amount.
However, you can withdraw the up to $100 cash back from the welcome bonus promotion. That’s because this promotion gives you cash, not site credit or bonus money. If your net losses within the first seven (7) days exceed 90% of your first deposit, you get your deposit back up to $100. And if your net losses are lower than 90% of your first deposit within the same period, you’ll get the value of your net losses in cash up to $100. Your cash back reward should post to your withdrawable funds within three (3) to five (5) business days after completing the seven (7) day promo period.
Keep in mind that, in order to stay eligible for this cash back bonus, you cannot withdraw funds during the seven (7) day promo period for the welcome bonus. Doing so would automatically disqualify you for the $100 cash back offer.