If you have an issue with Tropicana NJ online casino, you have 2 ways to file a complaint. First, you can reach out and file a complaint directly with Tropicana. To do this, you should visit their Help Center and file your complaint in the Live Chat module. You can also call their toll-free number 844-737-7615 between 9am and 11pm EST to issue your complaint. Their customer service team will escalate the complaint and get you in touch with the best person internally to assist.
Alternatively, you can file a complaint directly with the New Jersey Division of Gaming Enforcement (NJDGE). You can do this through several channels but the easiest is via a Patron Complaint Form. You can also email a complaint to info@njdge.org. Finally, you can call the Division of Gaming Enforcement and speak to someone at (609) 984-0909.
